Update your card and download invoices
Change the card ASM charges, and download receipts for past payments, from the Billing page.
Shopify stores pay on their Shopify bill. Look for ASM's charges in Shopify. See Billing for Shopify stores.
Add or change your card
- Go to Billing and find Payment method.
- Select Add / change card.
- Enter the card details and select Save card.
You see "Card saved!". The new card becomes your Default card, the one we charge.
Choose which card is charged
Your saved cards are listed as, for example, "Visa •••• 4242 exp 08/27". The card we charge has a Default badge.
- To charge another saved card, select Make default next to it.
- To delete a card, select Remove, then confirm Remove this card?.
You can't remove the default card. Make another card the default first.
Download invoices
- Go to Billing and select View invoice history →.
- Invoice history lists each invoice with its Date, Invoice number, Amount and Status.
- Under Receipt, select Download PDF, or View to open it.
Select ← Back to billing to return. A new store sees "No invoices yet." until its first payment.
Invoices are per store. If several of your stores share one card, each store has its own invoice history. See Billing for several stores or BigCommerce storefronts.
Manage billing on Stripe
Our payments are handled by Stripe. Select Manage billing on Stripe to open your Stripe billing page in a new tab. If nothing opens, allow pop-ups for ASM in your browser and try again.
No Payment method section?
Some older stores are billed outside the app. Their Billing menu item opens Stripe in a new tab instead, with the tooltip "Billing (opens Stripe in a new tab)". Update your card and download invoices there. If you don't see Billing at all, contact us at support@advancedshippingmanager.com or 1-888-546-4932.
Check that it works
After you save a card, the Payment method section shows it with the Default badge.