Shopify: turn on Carrier Calculated Shipping
ASM sends its rates to Shopify checkout through a Shopify feature called Carrier Calculated Shipping. Without it, ASM can't show rates at your checkout. Use this guide if ASM tells you it's off, or if your Shopify checkout never shows ASM's rates.
Before you begin
How to tell whether it's on
Go to the ASM Dashboard. If Carrier Calculated Shipping is off, the Finish setting up card shows this warning under Get your first live rate at Shopify checkout:
Carrier Calculated Shipping isn't on for your Shopify store yet, and live rates need it.
No warning means ASM found it on.
Why it can be off
Whether your store has Carrier Calculated Shipping depends on your Shopify plan. When you install ASM on a plan without it, the install still finishes, but ASM can't connect itself to your checkout yet. ASM's carrier service, Advanced Shipping Manager Connector for Shopify, is only created once the feature is on.
Steps
- Get Carrier Calculated Shipping turned on for your store. Email support@advancedshippingmanager.com and we'll help you turn it on. Include your store's
.myshopify.comaddress. - Finish the carrier installation. Once it's on, go back to the ASM Dashboard and select finish the carrier installation here in the warning. ASM creates its carrier service in your Shopify store.
- Turn ASM on, if you haven't yet. See Turn ASM on (or off) at checkout.
Check that it works
- Add a product to your store's cart and go to checkout.
- Enter a shipping address.
- ASM's methods show. Once the first live quote reaches ASM, the Dashboard step Get your first live rate at Shopify checkout ticks itself and the warning disappears.
Still no rates? Work through No shipping methods at checkout.